Privacy Policy

Nadine Hunkeler Finance Phoenix Privacy Policy

The following data protection declaration provides information on how your personal data is processed in connection with the website www.financephoenix.ch (website) or in the context of the client relationship by Nadine Hunkeler Finance Phoenix, Gotthardstrasse 55, 8002 Zürich (Finance Phoenix, us). We offer services related to financial education in form of an online course, as well as financial planning and insurance brokerage.

The following information is regularly reviewed and updated to ensure it is current.

The aim of this information is:

• to provide you with comprehensive information about the processing of your personal data by Finance Phoenix;
• to inform you of your rights in relation to the processing of your personal data; and
• to provide you with the contact details of the entity responsible for the processing of your personal data.

Your trust is important to us, therefore we take the issue of data protection seriously and pay attention to appropriate security. We commit ourself to a responsible handling of your personal data. Of course, we comply with the provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (FADP), General Data Protection Regulation (GDPR) (EU) 2016/679, the Telecommunications Act (TCA) and, as far as applicable, other provisions of data protection law.

In order for you to know what personal data we collect from you and for what purposes Finance Phoenix uses it, please take note of the following information.

1. Scope and purpose of the collection, processing and use of personal data

1.1 Visiting the website

When you visit the website, the servers of our IT-provider temporarily stores each access in a log file. The following data is collected without your intervention and stored until automated deletion by Finance Phoenix:

- Our visited Website

- Date and time at the time of access

- Amount of data sent in bytes

- Source/reference from which you reached the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymised form)

The collection and processing of this data is done for the purpose of enabling the use of the website (connection establishment), to ensure system security and stability on a permanent basis and to enable the optimization of our internet offer as well as for internal statistical purposes. In the purposes described above, there is a legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR.

The data is not passed on or used in any other way. However, in the event of an attack on the network infrastructure or suspicion of other unauthorized or abusive website use, the IP address will be evaluated for reconnaissance and defense and, if necessary, used in criminal proceedings for identification and civil or criminal action against the users concerned. In the purposes described above, there is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR.

Finally, cookies and other applications based on cookies are used when you visit the website. For further information, please refer to section 2 "Cookies".

1.2 Contact by e-mail

You are responsible for the message and/or the transmitted content that you send to us. Personal data is only collected if you provide it to us voluntarily. Therefore, you are responsible for what data you transmit. In order to answer your questions, we may ask you to provide us with additional information, such as your address, telephone number, etc. Finance Phoenix only collects personal data from you if this is necessary to answer your questions or to provide the services you have requested.

When processing your inquiry by e-mail, there is a legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR. You can object to this data processing at any time.

1.3 Contact via contact form

On our website, you can contact us via the contact form. Although the connection is secure, we ask you not to send us confidential data via this channel.

When contacting us by contact form we process the data you submitted to us. Which data is collected in the case of a contact form can be seen from the respective contact form (your name, e-mail address and your message). This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. Your data will be deleted after your request has been processed. This is the case when the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

When processing your inquiry by contact form, there is a legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR. You can object to this data processing at any time.

1.4 Client relationship

Personal data is collected and processed if you provide it to us for the execution of a contract or when entering into a client relationship. In the context of a client relationship, Finance Phoenix processes the following personal data, among others:

• Your name and contact details (for example, name, address, telephone number or email address), information about the company for which you represent, your position or title and/or your relationship with a person, and other basic information);
• Identification and background information that you provide to us or that we collect from you in the course of establishing the client relationship;
• Billing and financial information, such as payment information;
• Information that you have provided to us or that we collect from you in the course of providing services to you in connection with and for the purposes of the engagement, including communications related to the engagement, such as:
  • Information on occupational pension provision and social security;
  • Information on investments;
  • Information on testament, advanced care directive, patient proxy or marriage or inheritance contract;
  • Tax information;
  • Information on real estate;

• Information related to documents and communications that we send to you electronically;
• Any other information related to you that you provide to us.

Finance Phoenix processes the information in order to communicate with you, conflict and reputation checks before beginning a client relationship, to be able to offer you the services or compliance advice you have requested, to bill you for the services and to manage the business relationship with you, including the assertion, enforcement and defense of legal claims.

The legal basis for the processing of your personal data for the preceding purposes lies in pre-contractual measures and the execution of a contract within the meaning of Art. 6 para. 1 lit. b GDPR, in the fulfillment of legal obligations according to Art. 6 para. 1 lit. c GDPR and, if applicable, in our legitimate interest in the targeted and efficient support of the client relationship within the meaning of Art. 6 para. 1 lit. f GDPR.

1.5 Booking an E-mail Mini-Course

You have the option of booking a mini-course on our website. We will process your name and e-mail address for this.

When processing your data for a Mini-Course, there is a legal basis in data processing within the meaning of Art. 6 para. 1 lit. a and b GDPR.

1.6 Booking a Full Financial-Health-Check-Course

You have the option of booking a Full Financial-Health-Check-Course on our website. We will process your name and e-mail address for this.

When processing your data for a Mini-Course, there is a legal basis in data processing within the meaning of Art. 6 para. 1 lit. a and b GDPR.

1.7 Newsletter Mailing

We also process your personal data when we send you our newsletter or other mailings, or invite you to our events. In order to send you our newsletter, we always ask for your consent in advance.

We store your IP address entered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter is used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message.

When processing your data for newsletter mailing, there is a legal basis in data processing within the meaning of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time in the manner described above.

2. Cookies

We use Cookies on our website. A cookie is a small record stored in text files that are placed on your browser or other device when websites are loaded in the browser. Cookies are used to "remember" you and your preferences when you visit our website, either for a single visit (through a "session cookie") or for multiple repeat visits (referred to as a "persistent cookie"). A session cookie is deleted when you close your browser or after a short period of time. A persistent cookie is kept for a specified period of time, after which it expires and is deleted.

Both the technical data Finance Phoenix collects and cookies generally do not contain any personal data. However, personal data that Finance Phoenix or third-party providers contracted by us store from you (e.g., if you have a user account with us or these providers) may be linked to the technical data or to the information stored in and obtained from cookies and thus possibly to your person.

We use several web analytics services which use cookies for their tools. Currently, the use of cookies is limited to the use of Google Analytics, Kajabi and Hotjar (see more below).

You can refuse the use of cookies by selecting the appropriate settings in your browser. Please note, however, that this may affect the use of our website and you may not be able to use the full functionality of our website as a result.

In the purposes described above, there is our legitimate interest in maintaining a stable and functioning website within the meaning of Art. 6 para. 1 lit. f GDPR.

2.1 Google Analytics

Finance Phoenix uses Google (Universal) Analytics, a web analytics service provided by Google: Google (Universal) Analytics uses "cookies", which help to analyze the Website and how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We use Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening it and excludes direct personal reference. The extension means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimisation and marketing purposes.

On our behalf, Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing us with other services relating to Website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data.

Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de

2.2 Kajabi

We also use Kajabi to create, market and sell its digital content. This service is provided by Kajabi LLC. Kajabi LLC is a limited liability company based in USA (17100 Laguna Canyon Rd Ste 100, Irvine, California, 92603, United States).

This processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimisation and marketing purposes

The Kajabi privacy policy applies. It can be found at: https://kajabi.com/policies/privacy

2.3 Hotjar (hotjar Ltd.)

Furthermore, we use the web analytics service Hotjar provided by Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel.: +1 (855) 464-6788).

With this tool, movements on the websites on which Hotjar is used can be tracked (so-called heat maps). For example, it is possible to see how far users scroll and how often they click on which buttons. Furthermore, with the help of the tool it is also possible to obtain feedback directly from the users of the Website. In this way, we obtain valuable information to make our Website even faster and more customer-friendly. When using this tool, we pay particular attention to the protection of your personal data. For example, we can only track which buttons you click and how far you scroll. Areas of the Websites in which personal data of you or third parties are displayed are automatically hidden by Hotjar and are therefore not traceable at any time.

Hotjar offers every user the option of using a "Do Not Track header" to prevent the use of the Hotjar tool so that no data is recorded about the visit to the respective website. This is a setting that is supported by all common browsers in current versions. To do this, your browser sends a request to Hotjar with the information to deactivate the tracking of the respective user. If you use the Website with different browsers/computers, you must set up the "Do Not Track header" separately for each of these browsers/computers.

This processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimisation and marketing purposes.

Detailed instructions with information about your browser can be found at: https://www.hotjar.com/opt-out.

Further information about Hotjar Ltd. and about the Hotjar tool can be found at: https://www.hotjar.com.

The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy.

3. Links to our social media appearances

We also use social media plug-ins, which are small pieces of software that create a connection between your visit to our website and a third-party provider. The social media plug-in tells the third-party provider that you have visited our website and may send the third-party provider cookies that the third-party provider has previously placed on your web browser. For more information about how these third-party providers use your personal data collected through their social media plug-ins, please see below.

There are links on the Website to our social media appearances on the following social networks:

• LinkedIn Corp, 1000 W. Maude Avenue, Sunnyvale, CA 94085, United States;
• Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, United States;
• Facebook, Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, United States.

If you click on the corresponding icons of the social networks, you will automatically be redirected to our profile of the respective social network. In order to use the functions of the respective network there, you must partially log into your user account for the respective network.

When you open a link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This provides the network with the information that you have visited our website with your IP address and accessed the link. If you access a link to a network while logged into your account on the network in question, the content of our site may be linked to your profile on the network, i.e. the network may link your visit to our website directly to your user account. If you want to prevent this, you should log out before clicking on the relevant links. An assignment is made in any case when you log into the relevant network after clicking on the link.

We thereby receive data from you (e.g., when you communicate with us or comment on our content) and from the platforms (e.g., statistics). The providers of the platforms may analyze your usage and process this data together with other data they have about you. They also process this data for their own purposes (e.g., marketing and market research purposes and to manage their platforms), and act as their own data controllers for this purpose. For more information on processing by the platform operators, please refer to the privacy statements of the respective platforms.

If you click on one of these links, you thereby give your consent within the meaning of Art. 6 para. 1 lit. a GDPR to the following data processing.

4. Data protection provisions about the application and use of LinkedIn in special

In particular, the use of Linkedin may result in the processing of personal data by Finance Phoenix. Finance Phoenix offers the download of white papers and registration for webinars also via the social network LinkedIn. The "LinkedIn Lead Generation" service uses pre-filled forms for this purpose. Other functions and contents of the LinkedIn service can also be integrated. The service is offered by LinkedIn Ireland Unlimited Company, 5 Wilton Park, Dublin 2, Ireland.

If the users are members of the LinkedIn platform, LinkedIn can link the above-mentioned content and functions to the profiles of the users. For the use of such a service, registration is necessary in advance. Which data is collected in each case can be learnt from the respective input forms. The data collected is also transferred to our system and stored there with any customer profile.

The following data in particular is collected as part of the registration process:

- First and last name

- salutation

- email address

- Company name

- Telephone number

- Position

- Country

LinkedIn's privacy policy can be found at https://www.linkedin.com/legal/privacy-policy. The use of these tools serves marketing purposes. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

5. Marketing and Retargeting/ Remarketing/ Referral advertising

The legal basis for the processing activities is our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR for the performance of marketing activities. An additional justification is also your consent. Therefore, Finance Phoenix uses also social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website

5.1 Facebook Custom Audience via pixel procedure

We use the "Facebook pixel" of Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook"). If explicit consent is given, this allows the behaviors of users to be tracked after they have seen or clicked on a Facebook ad. This procedure is used to evaluate the effectiveness of the Facebook ads for statistical and market research purposes and can help to optimize future advertising measures.

The data collected is anonymous for us, so it does not offer us any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). You may enable Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations will only take place if you give your explicit consent.

Consent to the use of the Facebook Pixel may only be given by users who are over 13 years of age. If you are younger, please ask your parent or guardian for permission.

To deactivate the use of cookies on your computer, you can set your internet browser so that no more cookies can be placed on your computer in the future or so that cookies that have already been placed are deleted. However, switching off all cookies may mean that some functions on our Website can no longer be carried out. You can also deactivate the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/.

5.2 Google Ads Remarketing

Finance Phoenix uses the functions of Google Ads Remarketing, with which we advertise for the Website in Google search results, as well as on third-party websites. The provider is Google. For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit.

Further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google Account and using information from your Google Account to personalise the ads you see on the web. In this case, if you are logged into Google while visiting our Website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups. In the context of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://support.google.com/ads/answer/7395996?

Alternatively, you can obtain information from the Digital Advertising Alliance at the Internet address www.aboutads.info about the setting of cookies and make settings in this regard. Finally, you can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of the Website may be limited.

Further information and the data protection provisions regarding advertising and Google can be viewed here:

https://www.google.com/policies/technologies/ads/

5.3 Google Ads conversion tracking

We use the online advertising programme "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making the Company more interesting for you and achieving a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Website and the cookie has not yet expired, Google and we will be able to recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. The use of Google Ads may also result in the transmission of personal data to the servers of Google LLC. in the USA.

You can obtain further information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/

You can permanently deactivate cookies for ad specifications by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link:

https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of the Website may not be available or may be restricted if you have deactivated the use of cookies.

5.4 Newsletter Tracking

Our newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by us in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent.

5.5 Advertising by letter post

On the basis of our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your occupational, industry or business designation and to use this information to send you interesting offers and information about our products by letter post.

You can object to the storage and use of your data for this purpose at any time by sending us a message to this effect.

5.6 Contacting for rating reminder

5.6.1 Our own rating reminder

We use your e-mail address for a one-time reminder to submit a rating of your order for the rating system we use, provided you have given us your express consent to do so during or after your order.

You can revoke your consent at any time by sending us a message.

5.6.2 Rating reminder by Real Ratings from Net Reviews

If you have given us your express consent to do so during or after your order, we will send your e-mail address to the rating platform Real Reviews of Net Reviews simplified joint stock company, 18-20 Avenue Robert Schuman, CS 40494, 13002 Marseille, France (www.echte-bewertungen.com), so that it sends you a rating reminder by e-mail.

You may withdraw your consent at any time by sending a message to us or to the review platform.

6. Disclosure of data to third parties

Personal data is passed on for the purpose of providing and maintaining the functionalities of the websites.

We share your personal data with the following categories of recipients:

Service providers: We work with service providers in Switzerland, EU/EEA and USA who process data about you on our behalf or in joint responsibility with us, or who receive data about you from us in their own responsibility (e.g. IT providers, accounting, contract processing and event organizer). We agree on contracts with these third parties regarding the use and protection of personal data. We also may use the video conferencing tools Zoom and Microsoft Teams to conduct conference calls, online meetings, video conferences, webinars or online trainings. Zoom is a service of Zoom Video Communications, Inc. which is based in the USA (“Zoom”). Microsoft Teams is a service of Microsoft Corporation which is also located in the USA (“Microsoft Teams”). If you visit the websites of Zoom Video Communications Inc. or Microsoft Corporation to download the Zoom or Microsoft Teams software, the respective provider is responsible for the processing of your personal data and their data privacy policies apply. Your data may also be passed on to the rating platform Real Reviews (see above).

Authorities: we may disclose personal data to offices, courts and other authorities in Switzerland and abroad if we are legally obliged to do so. The authorities then process this data on their own responsibility.

Counterparties and persons involved: If necessary for the fulfillment of our contractual obligations, in particular for the management of the client relationship, we will also disclose your personal data to counterparties and other involved persons (e.g. guarantors, financiers, affiliated companies, law firms, respondents or experts, etc.). In connection with insurance brokerage, we also transfer your data to insurance companies.

Other persons (as shipping providers, e.g. Post AG, or payment service providers, e.g. Paypal): This refers to other cases where the inclusion of third parties results from the purposes according to section 1. This concerns, for example, delivery addressees or payment recipients specified by you, third parties in the context of agency relationships (e.g. your lawyer or your bank) or persons involved in official or legal proceedings. We may also disclose your personal data to our supervisory authority, in particular if this is necessary in individual cases to release you from our professional duty of confidentiality. If we cooperate with the media and provide them with material (e.g. photos), you may also be affected. In the course of business development, we may sell or acquire businesses, parts of businesses, assets or companies, or enter into partnerships, which may also result in the disclosure of data (including data about you, e.g. as a client or supplier or as their representative) to the persons involved in these transactions. Communications with our competitors, industry organizations, associations and other bodies may also involve the exchange of data relating to you.

For further information about the data processing in the case of Post AG or Paypal please refer to their data protection policies.

All of these categories of recipients may in turn involve third parties, so that your data may also be made available to them. We can restrict the processing by certain third parties (e.g. IT providers), but not by other third parties (e.g. authorities).

7. Information regarding the transmission of your data abroad

As explained in section 6, we also disclose data to third parties. These parties are not located exclusively in Switzerland (section 6). Your data may, therefore, also be processed in the EU/EEA and in the USA.

Please also be aware that data exchanged over the Internet is often transmitted via third countries. Your data may, therefore, also be transmitted abroad, even if the senders and the recipient are located in the same country.

8. Right to information, deletion and correction

You can object to data processing at any time. You have the following rights:

• Right to information: you have the right to request at any time, free of charge, to inspect your personal data stored by us, if we process them. This gives you the opportunity to check what personal data we process about you and that we use it in accordance with the applicable data protection regulations.
• Right to rectification: you have the right to have inaccurate or incomplete personal data rectified and to be informed about the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.
• Right to erasure: You have the right to have your personal data erased under certain circumstances. In individual cases, the right to erasure may be excluded.
• Right to restriction of processing: you have the right, under certain circumstances, to request that the processing of your personal data be restricted.
• Right to data transfer: you have the right, under certain circumstances, to receive the personal data you have provided to us free of charge in a readable format.
• Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a competent supervisory authority about the way in which your personal data is processed.
• Right of revocation: You generally have the right to revoke any consent you have given at any time. However, processing activities based on your consent in the past will not become unlawful as a result of your revocation.
• Right to object: You have the right to object at any time. to a data processing which is based on art. 6 para. 1 lit. e or f (including profiling based on those provisions).

If you wish to exercise your rights, please contact us; you will find our contact details below. In order to exclude misuse, we need to identify you (e.g. with a copy of your ID, if necessary). Please note that conditions, exceptions or limitations apply to these rights (e.g., to protect third parties or trade secrets, or due to our professional duty of confidentiality). We reserve the right to black out copies or to provide only excerpts for reasons of data protection or confidentiality.

9. Retention periods

We will only retain your personal data for as long as necessary to provide you with services you have requested or for purposes for which you have given your consent.

Please note that certain data may be subject to special legal retention periods. This data must be stored by us until the end of the retention period. After that, business communication or concluded contracts, for example, must be stored for up to 10 years. We use them exclusively to fulfill our legal obligations.

10. Data Security

We protect your personal data with appropriate physical, electronic and procedural safeguards, including firewalls, personal passwords, encryption and authentication technologies. Where personal data is collected via the website in individual cases, transmission is encrypted using the most common and secure data transmission method currently available (SSL or TLS).

In this context, please also note that data transmitted via an open network such as the Internet or an e-mail service is openly accessible. If you share personal data over an open network, you should be aware that third parties can access this data and collect and use it for their own purposes.

11. Contact

If you have any questions about data protection, if you would like information, or if you would like to request the deletion of your personal data, please contact us by email at [email protected]. Alternatively, you can write to:

Nadine Hunkeler Finance Phoenix, Gotthardstrasse 55, 8001 Zürich

12. Changes

We reserve the right to update and change this Privacy Policy. All changes that we make to our Privacy Policy in the future will be published on our website.

Last update 13.09.2024